AI English Assessment for Hospitality & Tourism Professionals
Quickly evaluate how your hospitality and tourism staff communicate in English
AI-powered platform for accurate, detailed English Assessment
Evaluate how your hospitality and tourism teams communicate with guests in real-world scenarios.
Make data-driven decisions when hiring new staff, promoting top performers, and training your hotel, resort, or travel teams.
Go beyond standard English tests – measure real communication skills
Choose to test English speaking skills or writing skills, or both, or design a custom branded test. Send test invitations directly from SmallTalk2Me or through your ATS.
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Invite candidates or employees
Simple steps to set up SmallTalk2Me’s AI English Assessment
How does it work?
Hospitality professionals can take the English assessment anytime, anywhere, using their computer or mobile device to record their responses.
15-minute online speaking test
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As soon as the test is complete, you receive a CEFR level and a detailed language proficiency profile. Identify the best candidates for guest-facing roles or spot training needs within your hospitality and tourism teams to ensure exceptional service quality and communication standards.
Get the results
Our web-cloud platform makes it easy for you to request tests and view results. Alternatively, you can integrate SmallTalk2Me with your own system using our API.
Automate your workflow
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Why SmallTalk2Me is the right English assessment for your team
CEFR Scoring
Detailed Report
Cloud Platform
Expires in 7 Days
Detailed Report
Cloud Platform
Expires in 7 Days
CEFR Scoring
Detailed Report
Cloud Platform
Support
Expires in 1 Month
Detailed Report
Cloud Platform
Support
Expires in 1 Month
CEFR Scoring
Detailed Report
Cloud Platform
API Integration
Support
Tests Customization
Results Export
Performance Tracking
Tests Valid for Contract Term
Detailed Report
Cloud Platform
API Integration
Support
Tests Customization
Results Export
Performance Tracking
Tests Valid for Contract Term
Assess English for Hospitality & Tourism Roles
Enterprise
Pay-as-you-go
Special Price
$10 per test
$0
Scalable solution for teams & high volume
No commitment, pay only when you need
Try it out risk-free
Trial
Quickly measure applicants’ speaking, listening, pronunciation, and fluency skills with an AI-powered English test designed for guest-facing teams.
Who is SmallTalk2Me Assessment for?
Recruiters & HRs
Training & L&D Managers
Operations & Quality Leaders
Stop spending hours interviewing candidates who don’t meet your language standards.
With our AI-powered English test for hospitality and tourism, recruiters can quickly spot staff with the right speaking, listening, and fluency skills for guest-facing roles: from front desk associates to tour guides and service staff.
With our AI-powered English test for hospitality and tourism, recruiters can quickly spot staff with the right speaking, listening, and fluency skills for guest-facing roles: from front desk associates to tour guides and service staff.
Place your employees in the right training programs from day one.
SmallTalk2Me helps L&D teams in hotels, resorts, and travel companies assess English proficiency and create personalized learning paths that strengthen confidence and guest communication skills.
SmallTalk2Me helps L&D teams in hotels, resorts, and travel companies assess English proficiency and create personalized learning paths that strengthen confidence and guest communication skills.
Ensure your teams consistently deliver five-star communication.
Leverage SmallTalk2Me to maintain service excellence across locations. CEFR-aligned reports give you clear insights to track performance, monitor progress, and make informed decisions about promotions or retention.
Leverage SmallTalk2Me to maintain service excellence across locations. CEFR-aligned reports give you clear insights to track performance, monitor progress, and make informed decisions about promotions or retention.
Managing Director &
Stanford University Lecturer
Stanford University Lecturer
"SmallTalk2Me is an innovative company that uses cutting-edge AI to create high-quality English assessment solutions for the hospitality and tourism industry. The platform helps recruiters and training teams quickly identify guest-ready employees among non-native English speakers."
Ravi Belani
Ready to streamline English assessment for your hotel and tourism staff?
FAQ
Our AI-powered English assessment evaluates candidates’ CEFR level with 95% accuracy — significantly higher than traditional human raters (80–85%).
The system provides results in half-level increments (A2, A2+, B1, B1+, B2, B2+, C1, C1+), ensuring precise measurement of English speaking, listening, and fluency skills for hospitality professionals, tour guides, and guest-facing teams across hotels, resorts, and travel companies.
The system provides results in half-level increments (A2, A2+, B1, B1+, B2, B2+, C1, C1+), ensuring precise measurement of English speaking, listening, and fluency skills for hospitality professionals, tour guides, and guest-facing teams across hotels, resorts, and travel companies.
Yes. SmallTalk2Me equally understands the native speakers from different countries and can recognize common accents, such as Indian, Filipino, East European, etc.
All assessment tasks and speaking prompts are developed by language experts and certified ESL specialists with experience in TOEFL, IELTS, and Cambridge exams. The tests are aligned with the Cambridge English Scale and mapped to CEFR standards, the global benchmark for measuring English proficiency, so HR and L&D managers can trust the results.
Yes. SmallTalk2Me offers API integration with leading Applicant Tracking Systems (ATS) such as Greenhouse and Workday, as well as with custom in-house recruitment platforms. This allows companies to automate English assessment invitations, scoring, and reporting directly within their existing workflow.
Yes. SmallTalk2Me offers custom white-label options, allowing you to add your company logo, brand colors, and personalized messaging to both the invitation emails and the test interface.
Yes. SmallTalk2Me lets you customize English assessment content to match your company’s roles, workflows, and service environments.
For example, hospitality and tourism teams can include guest check-in dialogues, complaint resolution scenarios, or tour guide interactions so the test measures the exact communication skills your staff use every day with international guests
For example, hospitality and tourism teams can include guest check-in dialogues, complaint resolution scenarios, or tour guide interactions so the test measures the exact communication skills your staff use every day with international guests
Speaking, listening, pronunciation, fluency, and customer communication in realistic hospitality scenarios, such as guest check-ins, service requests, complaint handling, and tour guide interactions.
Yes. Use it to pre-screen candidates and to place employees into targeted programs with measurable progress.
Immediately after completion – CEFR level and a detailed profile with recommendations.
Request a demo and see SmallTalk2Me’s AI English Assessment in action
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